The Modernization Model

The Modernization Model

A phased build that steadily transforms your operations into a more cohesive system.

A phased build that steadily transforms your operations into a more cohesive system.

01.

01.

Clarify

Clarify

Clarify

We map how your program currently runs and identify where friction slows things down.

We map how your program currently runs and identify where friction slows things down.

We map how your program currently runs and identify where friction slows things down.

02.

02.

Design

Design

Design

Each improvement is built within a unified structure so solutions don't become isolated tools.

Each improvement is built within a unified structure so solutions don't become isolated tools.

Each improvement is built within a unified structure so solutions don't become isolated tools.

03.

03.

Adopt

Adopt

Adopt

We implement one meaningful improvement at a time, at a pace that fits your program.

We implement one meaningful improvement at a time, at a pace that fits your program.

We implement one meaningful improvement at a time, at a pace that fits your program.

04.

04.

Support

Support

Support

Every rollout includes documentation, walkthroughs, & guidance so adoption feels steady.

Every rollout includes documentation, walkthroughs, & guidance so adoption feels steady.

Every rollout includes documentation, walkthroughs, & guidance so adoption feels steady.

A Three-Year Engagement

A Three-Year Engagement

A Three-Year Engagement

Year 1 — Stabilize

Quick, high-impact improvements that reduce administrative hours and replace manual coordination.


Year 2 — Integrate

Connect workflows into a cohesive system that improves visibility and leadership oversight.


Year 3 — Mature

Strengthen governance, documentation, and internal ownership so the system remains sustainable long term.


Engagement intensity decreases over time as internal capability increases.

Year 1 — Stabilize

Quick, high-impact improvements that reduce administrative hours and replace manual coordination.


Year 2 — Integrate

Connect workflows into a cohesive system that improves visibility and leadership oversight.


Year 3 — Mature

Strengthen governance, documentation, and internal ownership so the system remains sustainable long term.


Engagement intensity decreases over time as internal capability increases.

Year 1 — Stabilize

Quick, high-impact improvements that reduce administrative hours and replace manual coordination.


Year 2 — Integrate

Connect workflows into a cohesive system that improves visibility and leadership oversight.


Year 3 — Mature

Strengthen governance, documentation, and internal ownership so the system remains sustainable long term.


Engagement intensity decreases over time as internal capability increases.

What This Replaces

What This Replaces

What This Replaces

This replaces disconnected tools with durable operational infrastructure.


It reduces:

• Physician administrative burden

• Manual coordinator processes

• Spreadsheet-based tracking

• Email-driven approvals

• Fragmented reporting

This replaces disconnected tools with durable operational infrastructure.


It reduces:

• Physician administrative burden

• Manual coordinator processes

• Spreadsheet-based tracking

• Email-driven approvals

• Fragmented reporting

This replaces disconnected tools with durable operational infrastructure.


It reduces:


• Physician administrative burden

• Manual coordinator processes

• Spreadsheet-based tracking

• Email-driven approvals

• Fragmented reporting


Built Inside Microsoft 365

Built Inside Microsoft 365

Built Inside Microsoft 365

This approach leverages Power Apps, Power Automate, and Dataverse—so your systems live within the tools your institution already trusts.

This approach leverages Power Apps, Power Automate, and Dataverse—so your systems live within the tools your institution already trusts.

This approach leverages Power Apps, Power Automate, and Dataverse—so your systems live within the tools your institution already trusts.

Investment & Structure

Investment & Structure

Investment & Structure

This work is structured as a limited long-term engagement.


I intentionally partner with only 2–3 programs at a time so the systems are built thoughtfully and supported over time. Each engagement is scoped around your program’s needs and current structure.

We review scope together before any commitment is made.


This work is structured as a limited long-term engagement.


I intentionally partner with only 2–3 programs at a time so the systems are built thoughtfully and supported over time. Each engagement is scoped around your program’s needs and current structure.

We review scope together before any commitment is made.


This work is structured as a limited long-term engagement.


I intentionally partner with only 2–3 programs at a time so the systems are built thoughtfully and supported over time. Each engagement is scoped around your program’s needs and current structure.

We review scope together before any commitment is made.

If this feels aligned, here’s what to do next.

If this feels aligned, here’s what to do next.

If this feels aligned, here’s what to do next.

Learn more about my work and background, or schedule a working conversation.

Learn more about my work and background, or schedule a working conversation.

Stephen A. Harper

Residency Core Consulting

Residency Core Consulting

Stephen.Harper@ResidencyCore.com

Stephen.Harper@ResidencyCore.com

(386) 214-7514

(386) 214-7514